Privacy Policy

Almeg Controls
Effective Date: October 30, 2026

1. Introduction

Almeg Controls ("Almeg," "we," "us," or "our") is committed to protecting the privacy and personal information of visitors, customers, and business partners.

This Privacy Policy explains how we collect, use, store, and protect personal information obtained through our website, contact forms, technical resource registrations, and business communications.

By using our website or submitting personal information, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

When you interact with our website or request information about our products and services, we may collect the following information:

First and last name
Company or organization name
Email address
Telephone number
Country or geographic location
Product inquiries and technical requirements
Information voluntarily submitted through website forms
Technical information related to website usage, such as IP addresses, browser types, and cookies

We collect only the information reasonably necessary to support our business operations and provide our products and services.

3. How We Use Your Information

Almeg Controls may use collected information for the following purposes:

Providing access to technical manuals, product datasheets, wiring diagrams, and installation instructions.
Responding to customer inquiries and technical support requests.
Preparing quotations and processing customer orders.
Communicating product information and updates relevant to customer inquiries.
Maintaining business relationships with customers and distributors.
Improving our website, products, and customer service.
Meeting applicable legal and regulatory requirements.

We do not use personal information for unrelated purposes without an appropriate legal basis or consent.

4. Technical Resources Registration

Visitors requesting access to Almeg Controls' technical manuals and resources may be asked to complete a registration form.

The information collected may include:

First name
Last name
Company name
Email address
Country

This information is used to provide access to technical documentation, understand customer requirements, respond to related inquiries, and maintain appropriate business records.

Submitting a technical resources registration form does not automatically subscribe visitors to marketing emails.

Where required, separate consent will be obtained before sending promotional electronic communications.

5. Information Sharing

Almeg Controls does not sell, rent, or trade personal information to third parties for marketing purposes.

We may share limited personal information with trusted service providers when reasonably necessary to operate our business, including:

Website hosting and form management providers
Email and communication service providers
Payment processing providers
Shipping and logistics providers
Information technology and business software providers

Service providers are expected to handle personal information appropriately and use it only for authorized purposes.

We may also disclose information when required by applicable law or legal process.

6. Website Hosting and Third-Party Services

Our website is hosted using Wix.

Information submitted through website forms may be processed or stored using Wix services and associated infrastructure.

Some service providers may process or store information outside Canada, including in jurisdictions with different privacy laws.

Where applicable, personal information may be subject to the laws of the jurisdiction in which it is processed or stored.

We encourage visitors to review the privacy practices of third-party services they choose to use.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the browsing experience.

These technologies may collect information such as:

Browser type
Device information
Pages visited
Approximate geographic location
Website interaction data

Where required by applicable law, visitors will be provided with appropriate cookie notices and consent choices.

Visitors may also manage cookies through their browser settings.

8. Data Security

Almeg Controls takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or loss.

Access to personal information is limited to individuals and service providers who require it for legitimate business purposes.

Although reasonable safeguards are used, no internet-based system can guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or to meet applicable legal, accounting, contractual, and regulatory requirements.

When personal information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of as appropriate.

10. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information, subject to applicable legal requirements.
Withdraw consent for certain uses of personal information.
Ask questions about how your information is collected, used, or disclosed.

To submit a privacy-related request, please contact us using the information below.

We will review and respond to requests in accordance with applicable privacy legislation.

11. Canadian Privacy Compliance

Almeg Controls operates in Ontario, Canada, and is committed to handling personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable.

We strive to follow recognized privacy principles, including accountability, appropriate consent, limited collection, safeguards, and individual access.

12. International Visitors

Our website may be accessed by individuals and businesses outside Canada.

Where applicable, we will respect additional privacy requirements imposed by laws governing the collection and processing of personal information in other jurisdictions.

International visitors may contact us with questions about how their personal information is handled.

13. External Website Links

Our website may contain links to third-party websites, manufacturers, certification organizations, or technical resources.

Almeg Controls is not responsible for the privacy practices or content of external websites.

Visitors are encouraged to review the privacy policies of those websites before providing personal information.

14. Changes to This Privacy Policy

Almeg Controls may update this Privacy Policy periodically to reflect changes in business practices, website functionality, or applicable legal requirements.

Any updates will be published on this page with a revised effective date.

15. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or the handling of personal information, please contact:

Almeg Controls
Sprucedale, Ontario, Canada

Telephone: 1-800-823-4577
Email: info@almegcontrols.com

Privacy Contact: Almeg Controls — Privacy Officer